Delivery Options Overview

Berkat Madinah offers ideal shipping methods for any requirement. By lalamove. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive

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4. Pick up Your Order at The Checkout Area

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Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the berkat madinah delivery online store;
  • warranty card;
  • an act with a description of the defect drawn up.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

We’re sorry your order hasn’t arrived yet! Please check your email or SMS for a tracking link, which will show the current status of your delivery. If it’s past the expected delivery date, kindly contact our customer support at [your support email or number], and we’ll investigate immediately.

Do you deliver on public holidays?

Our delivery services do not operate on national public holidays. Orders placed during these periods may take slightly longer to arrive. We’ll notify you of any delays in advance so you can plan accordingly.

Do you deliver to my postcode?

We currently deliver to most areas of kalng valley. To check if we deliver to your postcode, simply enter it at checkout or on our Delivery Coverage page. If you're unsure, feel free to contact us and we’ll be happy to confirm for you.

Is next-day delivery available on all orders?

Next-day delivery is available for most in-stock items placed before our daily cut-off time. However, this may vary based on your location and the product. Please refer to the delivery options during checkout for the most accurate estimate.

Do I need to be there to sign for delivery?

In most cases, a signature is not required. However, if the item is high-value or if the courier requires it, someone may need to be present. If you’re unavailable, you can often provide delivery instructions or reschedule through the courier’s tracking link.